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Disclaimer & Terms of Use

  1. Purpose & Scope

  • The content, tools, analyses, and laboratory services offered by True Code Genetics are intended solely for educational, informational, and wellness purposes.

  • Our services — including, but not limited to, genetic, epigenetic, and biological assessments — are not medical diagnostic tests and are not intended to detect, treat, cure, or prevent any disease or medical condition.

  • The information provided through our site, including test results or lifestyle recommendations, must not replace professional medical consultation, diagnosis, or treatment. Always seek the advice of a licensed physician or qualified healthcare provider regarding any health-related concerns.

  1. No Medical or Diagnostic Advice

  • True Code Genetics does not provide medical advice. Any information generated from our tests or from partner laboratories (including TruCheck and Genknowme) should be considered informational and indicative only.

  • For example, Genknowme’s testing is designed to provide insights into biological age and lifestyle-related epigenetic changes, and is explicitly stated not to be a diagnostic test. Similarly, TruCheck’s circulating tumor cell detection test, while highly advanced, must be interpreted in conjunction with formal clinical assessment.

  • You must not make any medical or lifestyle decisions solely based on our reports or those of our partners. True Code Genetics shall not be held liable for any outcome resulting from reliance on such information.

  1. Accuracy, Limitations & Risk

  • While True Code Genetics and its partners make reasonable efforts to ensure the accuracy and quality of all testing and reporting, we do not guarantee complete accuracy, reliability, or suitability of the information provided.

  • Biological testing and analysis inherently carry limitations and uncertainties — including potential for false positives, false negatives, or inconclusive results — due to biological variability, laboratory conditions, or sample handling.

  • All test results should be viewed as part of a broader health context and not as standalone clinical conclusions.

  1. Data Protection, Ownership & Consent

  • True Code Genetics is committed to full compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and any applicable Dubai Healthcare City or local health authority regulations regarding the collection, processing, and storage of personal and health data.

  • Your biological sample and personal data are processed only with your explicit informed consent. You retain full ownership of your DNA and test results.

  • Data may be processed by accredited partner laboratories (e.g., Datar PGx / TruCheck or Genknowme) strictly for the purpose of test completion, quality assurance, or anonymised research.

  • We take all reasonable precautions to protect your information; however, we cannot guarantee absolute security of data transmission or storage. By using our services, you acknowledge and accept these risks.

  • You may request data access, correction, or deletion by contacting us at mail@truecode-lab.com in accordance with UAE data protection law.

  1. Third-Party Content & External Links

  • This website may reference or link to third-party websites, laboratories, or service providers (including Genknowme and Datar’s TruCheck). These links are provided for your convenience and do not imply endorsement or responsibility for their content, accuracy, or data practices.

  • True Code Genetics does not control, warrant, or assume liability for any external site, third-party content, or data processing beyond its control.

  1. Intellectual Property

  • All materials on this website — including but not limited to text, graphics, design, code, data, trademarks, and logos — are the intellectual property of True Code Genetics LLC or its content providers, protected under UAE and international copyright laws.

  • You may access and use the content for personal, non-commercial purposes only, provided all copyright and proprietary notices remain intact.

  • No content may be copied, distributed, modified, or reproduced without prior written consent from True Code Genetics.

  1. Disclaimer of Warranties

  • The website, services, and all associated materials are provided on an “as is” and “as available” basis.

  • True Code Genetics makes no representations or warranties of any kind — express or implied — including, but not limited to, warranties of accuracy, reliability, merchantability, fitness for purpose, or non-infringement.

  1. Limitation of Liability
  • To the maximum extent permitted under UAE law, True Code Genetics LLC, its officers, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including health outcomes, data loss, or loss of profits, resulting from:

Use or misuse of our website, tests, or services

Reliance on any test results, recommendations, or information

Delays, errors, or interruptions in service

  • Nothing in this disclaimer shall limit liability for death or personal injury resulting from gross negligence or willful misconduct, where prohibited by UAE law.
  1. Indemnity

You agree to indemnify and hold harmless True Code Genetics LLC and its affiliates, officers, employees, and agents from and against all claims, damages, losses, costs, and liabilities (including legal fees) arising out of or in connection with:

Your use of this website or services

Any breach of these terms

Any reliance on test results or reports outside their intended purpose

  1. Governing Law & Jurisdiction

  • These Terms and Disclaimer shall be governed by and construed in accordance with the laws of the United Arab Emirates.

  • Any dispute arising under or related to these terms shall fall under the exclusive jurisdiction of the courts of Dubai, UAE, unless otherwise required by applicable UAE federal law.

  1. Modifications & Updates

True Code Genetics reserves the right to modify or update this Disclaimer and Terms of Use at any time, without prior notice. Updates will be effective upon posting on this page, with an amended “Effective Date.” Continued use of our website constitutes your acceptance of the updated terms.

  1. Contact Information

For any questions regarding this Disclaimer or our Data Protection Policy, please contact:

mail@truecode-lab.com